Privacy Policy

Privacy Policy

Malek is Saudi Arabia's leading online supermarket, committed to delivering fresh.

MALEK Hypermarket Privacy Policy

At MALEK Hypermarket ("MALEK", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, mobile application, or use our services.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Mobile number

  • Shipping and billing address

  • Account credentials

Order Information

  • Products purchased

  • Order history

  • Delivery preferences

  • Invoice information

Payment Information

Payments are processed securely through authorized payment providers. MALEK does not store your complete payment card information.

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Cookies

  • Website usage information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Manage your account

  • Provide customer support

  • Send order updates

  • Improve our website and services

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

  • Send promotional offers when permitted by law or with your consent

3. Cookies

We use cookies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Provide personalized experiences

You may disable cookies through your browser settings; however, some features may not function properly.

4. Sharing Your Information

We may share your information with:

  • Delivery companies

  • Payment service providers

  • Technology service providers

  • Analytics providers

  • Government authorities when required by law

We never sell your personal information.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions

  • Meet legal requirements

  • Resolve disputes

  • Maintain business records

7. Your Rights

Subject to applicable laws, you may:

  • Access your personal information

  • Update inaccurate information

  • Request deletion of your data

  • Request a copy of your personal data

  • Withdraw marketing consent

  • Object to certain processing activities

8. Third-Party Services

Our website may contain links to third-party websites. MALEK is not responsible for their privacy practices.

9. Children's Privacy

Our services are not intended for children under the age permitted by applicable law. We do not knowingly collect children's personal information.

10. Changes to this Policy

We may update this Privacy Policy periodically. Updates will be published on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

MALEK Hypermarket

Email: privacy@[domain].com

Phone: [Phone Number]

Address: Kingdom of Saudi Arabia